Shipping policy

Shipping times may be delayed due to COVID-19. We are not responsible for shipping carrier delays. Delivery timeframes and guarantees are currently not promised by carriers.


  • We proudly ship from Toronto, ON, Canada and the Greater Toronto Area. 
  • We generally process orders within 1-2 business days (excluding weekends and holidays). 
  • Once an order is placed successfully, an email confirmation with order details will be sent. If you do not receive this email, please check your junk/spam folder or contact us for confirmation. 
  • Should you require any assistance or need to make a change to the order details, please contact us immediately at
  • We will not be able to make any changes to your order after the order has shipped. Please ensure you have entered the correct ship-to address.
  • We are not responsible for non-delivery due to errors in the address that you provide. Should orders return back to us, you will be provided a refund excluding the shipping amount paid, and ask you to re-submit a new order with the corrected shipping address. 


  • For regular domestic Canadian orders, we mainly use Canada Post, however we may also use Canpar, Purolator, UPSSprintstar, or any other carrier. The standard delivery timeframe is 2-10 business days across Canada.
  • Northern and remote locations may require additional time.
  • Since we ship from Toronto and the Greater Toronto Area, regular orders within Ontario may result in a shipping timeframe of 2-6 business days. 
  • For express, expedited shipments we may use Canada Post Xpresspost, Purolator Express, or UPS Express services where available and applicable.
  • Local pickup and local delivery may be available, please contact us for more information and for a rate.

Canadian Shipping Rates:

 Under $35.00  Over $35.00
 2-10 days 
 $12.99  Free

 1-3 day(s)

 $19.99 - up to 4lbs

 $29.99 - for 4-9lbs

 $49.99 - 9lbs and up

 $19.99 - up to 4lbs

 $29.99 - for 4-9lbs

 $49.99 - 9lbs and up

 Same or Next Day
 Please Contact  Please Contact 



  • We ship orders to the USA, excluding Hawaii & Alaska. We ship USA-bound orders twice a week - on Mondays and on Thursdays. 
  • Our courier forwards parcels to Niagara Falls, NY for induction mainly into the USPS system, however we may use UPS as well. 
  • The standard timeframe for USA-bound shipments is approximately 3-9 business days.
  • Remote locations may require additional time. 
  • In a very unlikely and rare event that customs, duties, fees, or taxes are incurred for import, is not responsible for these charges. 

USA Shipping Rates:

 Weight  Flat Rate Price
 Less than 5lbs  $9.99
 2-5lbs  $19.99
 5-10lbs  $34.99
 Over 15lbs  $49.99



At this time, does not offer shipping to international locations outside of Canada and the United States. Please feel free to contact us for any questions or exemptions.