Consumer and Commercial Grade Solenoid Pumps

FAQ

Get your questions answered.


In majority of the cases, it's best to replace the exact same model found in your existing machine, or follow manufacturer recommended specifications found in the owner's manual. If you are unable to determine which pump may be suitable for your machinbe, please don't hesitate to reach out to us.

UlkaPumps.com guarantees all pumps and industrial equipment are 100% authentic. When it comes to our pumps and industrial equipment, authenticity is our top priority. Shop confidently knowing that every pump we sell is 100% genuine and carefully sourced from Italy, a renowned manufacturing hub of Ulka pumps.

Our commitment to our loyal customers is unwavering, which is why we are dedicated to providing them with only the highest quality products directly imported from Italy. It truly saddens us when we discover that some customers have unknowingly purchased counterfeit pumps. To avoid this, we urge you to check for the unmistakable 'ULKA Pumps' logo and sticker as a guarantee that they have been sourced exclusively from us.

You will see the manufactured date listed on the pump. Manufactured dates vary as per inventory and production from the main plant in Italy.

Ulka Pumps are all tested after during the manufacturing process to ensure quality and performance at the highest standard prior to being shipped out. Since the pumps are rigorously tested, a few drops may still remain in the pump. The pumps are brand new and not used for any other operation. This product adheres to the highest standards throughout the entire manufacturing process, including rigorous testing, to ensure its quality when it reaches your hands.

To maintain the quality and efficiency of your equipment, it is important to follow specific guidelines. Failing to do so might result in subpar performance and potential harm to your equipment. Suppose you select a replacement pump with slightly different speed stroke specifications such as EX7 as opposed to EX5 for your coffee machine, although they both have the same specifications. It could potentially result in undesired results (i.e. potentially less frothing, leading to lower quality lattes, cappuccinos, damage to your equipment, etc).

Pumps are consumable products and there no manufacturer repair parts available. There are fire and leak hazards when pumps are opened, repaired, and reassembled with other parts. Ulka Pumps are to be strictly replaced to resolve pressure and flow issues after a variety of different duty cycles, depending on the application media.

Please see our Applications web page. We offer solenoid pump solutions for a vast variety of different applications. In other areas not listed on our website, our pumps can be found in carpet cleaning machines, condensate drainage solutions, condensate boiler applications, dental equipment such as autoclaves and sterilizers, pumping primers, vacuuming, welding & soldiering, large commercial and residential appliances, and many more.

Yes! Get in touch with our team by contacting us. Please provide your application including the media, pressure, flow, voltage, sizing, connection types and quantity.

Ask us anything here

Need Help?

+1-647-627-5577

Send us an email

sales@ulkapumps.com

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